We have over twenty-five years' experience repairing printers of all makes and models, including, Brother, Canon, Epson,HP, Kyocera, Lexmark, OKI, Olivetti, Ricoh, Samsung, Xerox, Zebra and many more. We are also an authorised EPSON Express Centre
Our engineers repair faults with all types of printers, including ink-jets, mono and colour laser printers, dot matrix printers and plotters. We're just as familiar with older hardware as we are with the newer models, and have a reputation for being able to repair out-of-date technology that most other repair workshops have given up on!Call Today
Our free quote service comes with no obligation. If we are unable to offer an economical repair, or you decide not to go ahead with the repair for any reason, there is nothing to pay (other than return shipping, if required). We aim to have provided you with a quote within five working days of us receiving your printer, but we usually achieve this within three.
If time is of the essence, we offer a "Queue Jumper" service. This means your unit is allocated to one of our engineers as soon as we receive it. Your quote will be provided that day, and we often have the repair completed within twenty-four hours. It's not uncommon for these repairs to come in and go out again on the same day! There is a fee of £35.00 + VAT for this service which is payable in advance.
To ensure our repairs are as fast and economical as possible, we aim to repair to component level where possible before fitting replacement parts. When parts are required, we keep a stock of common items in our workshop, and fast access to those parts we don't carry, through close relationships with our suppliers.
All items that we receive for repair are immediately booked on to our bespoke tracking system. Once an engineer has examined your PC, we will provide you with a quote before carrying out any work. You will be advised of lead-times on any parts that we don't hold in stock - we receive most parts on a next-day delivery basis.
Once the repair is complete we will fully test your printer, let you know that it is ready and get it shipped back to you if required.
All of our repairs are subject to our minimum repair fee of £50.00 + VAT.